To cite queuecomputer in publications use:

Ebert A, Wu P, Mengersen K, Ruggeri F (2020). “Computationally Efficient Simulation of Queues: The R Package queuecomputer.” Journal of Statistical Software, 95(5), 1–29. doi: 10.18637/jss.v095.i05.

Corresponding BibTeX entry:

  @Article{,
    title = {Computationally Efficient Simulation of Queues: The {R}
      Package {queuecomputer}},
    author = {Anthony Ebert and Paul Wu and Kerrie Mengersen and
      Fabrizio Ruggeri},
    journal = {Journal of Statistical Software},
    year = {2020},
    volume = {95},
    number = {5},
    pages = {1--29},
    doi = {10.18637/jss.v095.i05},
  }